Effective Date: 11/12/2024
1. Introduction
Welcome to the Menari Cars Group privacy policy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mcwashgroup.co.uk and use our services. By using our website and services, you agree to the terms outlined in this policy.
2. Information We Collect
2.1 Personal Information We may collect personal identifiable information that you provide to us directly. Our goal in collecting this information is to provide you with the best product and service available through our website. We may collect the following information from you directly:
- Contact Information: Name, email address, phone number, zip code.
- Payment Information: Credit card details or other payment methods.
- Service Requests: Information related to the car wash services.
2.2 Usage Data When you visit our website, our servers automatically collect information about your interactions with our website. We may collect the following information:
- IP Address: To help diagnose issues with our server and to administer our website.
- Browser Information: Type of browser and operating system you are using.
- Pages Visited: The pages you visit on our site and the time spent on those pages.
- Referral Sources: How you arrived at our website.
We do not associate your IP address with any other personally identifiable information, except in case of violation of the Terms of Service.
2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files placed on your device that help us understand your preferences and improve our services. We may link cookie information to personal information. You can manage cookies through your browser settings. This website also uses Google Analytics to collect information about you and your behaviors.
3. How We Use Your Information
We may use your contact information to market to you, and provide you with information about, our products and services. If you decide at any time that you no longer wish to receive such information or communications from us, please follow the unsubscribe instructions provided in any of the communications. We use your information for various purposes, including:
- Service Delivery: To process and manage your car wash services and payments.
- Communication: To send you updates, promotions, and other information related to our services.
- Improvement: To analyze usage data and improve our website and services.
- Compliance: To comply with legal obligations and resolve disputes.
4. How We Share Your Information
We may share information with governmental agencies or other companies assisting us. We may share information with:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing and customer support.
- Business Transfers: In the event of a merger, acquisition, or other business transition, your information may be transferred as part of that process.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate or incomplete information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Opt-Out: The right to opt-out of receiving marketing communications, including email and SMS messages.
To exercise these rights, please contact us at hello@mcwashgroup.co.uk.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the effective date at the top of the policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: hello@mcwashgroup.co.uk
Menari Cars Group
hello@mcwashgroup.co.uk